ThephiTea.com Privacy Policy
Last Updated: [20/01/2025]
Thank you for visiting ThephiTea.com. This Privacy Policy explains how ThephiTea LLC (“we,” “us,” or “our”) collects, uses, shares, and safeguards your personal information when you engage with our website at https://thephitea.com and any related services. By using our site, you agree to the practices outlined here and to our Terms of Service.
1. Data Collection & Use
Personal Information:
We may collect personal details you voluntarily provide—such as name, email address, shipping address, and payment information—to process transactions, manage orders, and communicate with you. This data also helps us improve our services and tailor your experience.
Comments & User Contributions:
If you leave comments or other contributions, we collect the data you submit, along with your IP address and browser details to help detect spam. An anonymized email string may be sent to Gravatar to check if you have a profile there. Any approved profile picture associated with your email may be publicly displayed alongside your comment.
Media:
If you upload images, ensure they do not contain embedded location data (EXIF GPS), as visitors can download these images and extract location details.
2. Cookies
We use cookies to enhance and personalize your experience.
- Comment Cookies: Store your name, email, and website for up to one year so you do not have to re-enter them.
- Session Cookies: A temporary cookie checks if your browser accepts cookies.
- Login Cookies: Last for two days, with an optional “Remember Me” feature lasting two weeks.
- Screen Options Cookies: Remain for one year.
- Editing/Publishing Cookies: An additional cookie is set when you edit or publish an article; this expires after one day.
3. Embedded Third-Party Content
Some pages or posts on ThephiTea.com may include embedded content (e.g., videos, images, articles) from third-party websites. This content behaves as though you have visited the external site, meaning they may collect data, use cookies, or employ additional tracking. We are not responsible for the privacy practices of these third parties.
4. Data Sharing
Service Providers:
We share data with third parties who help us operate our business—such as payment processors, fulfillment partners, and analytics providers. They are authorized to use your information only to perform services on our behalf.
Legal Requirements:
We may disclose your information if required by law or in response to valid requests from public authorities (e.g., a court or government agency).
5. International Data Transfers
As an international business, your data may be transferred and stored on servers located outside your home jurisdiction. We take steps to ensure such transfers comply with relevant data protection laws and that your information is treated securely and in line with this Privacy Policy.
6. EU & US Data Protection
For customers in the European Union (EU) and the United States (US), we comply with applicable data protection regulations, such as the General Data Protection Regulation (GDPR) for the EU and relevant state or federal guidelines (including CCPA) in the US.
7. Your Rights Over Data
Access & Export:
If you have an account or have left comments, you can request an exported file of the personal data we hold about you.
Erasure Request:
You may also request that we erase any personal data we hold, except where we are required to keep it for administrative, legal, or security reasons.
8. Data Retention
Comments:
Comments and related metadata are retained indefinitely to identify and approve follow-up comments automatically.
User Accounts:
For registered users, we store the personal information they provide. Users can view, edit, or delete their information at any time (except the username). Administrators can also access and modify this data.
9. Data Protection & Security
We implement commercially reasonable measures to protect personal information from unauthorized access, alteration, disclosure, or destruction. These include secure protocols, regular reviews of data handling practices, and physical safeguards for our servers. In the event of a data breach, we will notify affected individuals and relevant authorities as required by law.
10. Policy Updates
We regularly review this Privacy Policy to ensure it reflects our current practices and legal obligations. Any significant changes will be noted on our website or communicated via email. Your continued use of ThephiTea.com after updates are posted indicates your acceptance of the revised policy.
11. Contact Information
For questions, comments, or concerns regarding this Privacy Policy, or to exercise any of your data rights, please contact us at:
Email: support@thephitea.com
If you have any privacy-related complaints, please reach out to our Data Protection Officer at the same address. We are committed to resolving all privacy and personal data concerns in accordance with applicable laws.
Thank you for entrusting ThephiTea.com with your personal information. We value your privacy and strive to maintain a secure, transparent relationship with all our customers.